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Whose city is it? Go shopping to find out

Lucky Plaza, Far East Plaza, Far East Shopping Centre and Tanglin Shopping Centre are four shopping malls in Orchard Road recently identified by The Sunday Times as malls in need of upgrading

Unlike the glitzy malls around them, this quartet from the 1970s stick out with their plain facades. Shopping inside is also a different experience : A hair salon next to a chicken rice store, bargains being hawked next to electronics and gizmos, a jewellery store next to a 7-11 convenience store — an eclectic mix of neighbours that seem to make no sense.

It turns out that who owns the malls makes for the very different shopping experiences. Unlike most malls today which are owned by one developer who dictates the mix of tenants, these four are strata-title malls. As individuals own each shop unit, this model means “minimal management of the mall”, explained Associate Professor Ang Swee Hoon to the newspaper. This worked in the past, said the marketing professor from NUS Business School,  “You went to a place because you knew the owner of the shop, not because the mall was nice or there were other shops there that would be attractive to you.”

But, is such a model no longer relevant today?

Interesting Malls
Without central planning from a developer, these four malls have acquired an interesting mix of tenants. The developer-owned malls, however, stick to a formula that brings in the most profits and traffic, resulting in standardised layouts filled with the same big brands. This makes the old malls stand out even more relevant because they provide a diverse shopping experience. After all, not everyone wants to squeeze with crowds and when it’s time for coffee, not everyone wants a Starbucks.

Malls with Interests
Also, these older malls, being spared the constant redevelopments of others because it can only happen if a majority of tenants agree, have actually developed their own unique identities. Lucky Plaza is known as a Filipino enclave, Far East Plaza is popular with teenagers, Far East Shopping Centre is for golfers and Tanglin Shopping Centre is place for art and antique. This is something the other malls can hardly claim because they often try to provide everything instead.

Whose city is it?
More importantly, these malls answer in some ways the question of how space is used in Singapore. We can see for ourselves the different results in letting a major developer dictate land use and one where individuals come together and create a shopping mall. The former is no doubt more profitable but also breeds a sameness and thus a constant need for upgrading. The latter may make no ‘shopping sense’, but it nurtures communities because shops stay around longer too.

While most Singaporeans will be in favour of these malls going through facelifts, let’s pause to ask why, and what we may be losing. At least, let’s not just get just another shopping mall.

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